Complaint Letter (Service, Product, & Sanitary)



1.      COMPLAINT LETTER ABOUT SERVICE

Bekasi, Desember 12th 2016
To        : PT. Telekomunikasi Selular
              Jatimakmur, Pondok Gede
              Bekasi

Dear Sir

This letter is to complain about service I recently received from a PT. Telekomunikasi Selular customer service representative named Eva Rosdian.
I called PT. Telekomunikasi Selular on November 14th  to find out how to deal with a problem I’ve had with Modem Telkomsel Flash SU-9500U I have just bought. After I had been on hold for several minutes, Eva came on the line. I had to explain my problem to him several times because he did not seem to be listening and therefore asked me the same questions repeatedly. Eva put me on hold for several minutes, and then returned to say he could not help me. Needless to say, I was quite frustrated.

I expected a much higher level of service from your company, and I am quite disappointed. Because I do not want to spend any more time on this problem, I am returning or cancelling Modem Telkomsel Flash SU-9500U immediately, and I expect a full refund. I will be informing my friends and family about this experience.

Your Faithfully,

Rohma Oktaviani



2. COMPLAINT LETTER ABOUT PRODUCT

Bekasi, Desember 12th 2016
To        : PT. Komputer Bagus
              Ahmad Yani Street No. 1
  Tangerang

Dear Sir,
Through this letter we inform you that our order had arrived on time. However, after we checked the products you sent us, there are some damages of some computers.
The damages are:
  1. 1 units of CPU do not working
  2. 2 units damaged keyboards
For the evidence, we will send you back the damage products to be re-check by your company.
We hope in the future, we would not receive anymore damaged products like this. If this thing happen again, we are sorry that we will cut off our cooperation contract.
Thank you for your concern. We will wait for you reply.
Your Faithfully,

Rohma Oktaviani






3. COMPLAINT LETTER ABOUT SANITARY

Bekasi, Desember 12th 2016
To        : Richeese Factory Bintara
              Raya Bintara Street
              West Bekasi 17134

I visited with my friend for your Richeese Factory on December 31 for a dinner and a casual,
chat at your restaurant and I really like the food menu in your restaurant.
But not because it is that I am writing this complaint.
But this is a sanitation problem at hand washing facilities in Richeese Factory Bintara.
I was very surprised why hand washing is very dirty and unhygienic,
also why there is a toilet odor.So, my friend and I felt uncomfortable using 
the sinks and toilets.I hope you pay more attention to the cleanliness of the toilets 
on every floor and in the future no one who feels the way I felt yesterday.
 
Your Faithfully,
 
Rohma Oktaviani


Komentar

Posting Komentar

Postingan populer dari blog ini

Job Vacancy, Application Letter, and Curriculum Vitae

JOB VACANCY APPLICATION LETTER Bekasi, October 18 th 2018 To: Human Resources Department PT. Asian Cotton Industry Jakarta Dear Sir/Madam, I’am really interested and motivated to apply for the Accounting & Finance Staff (SA) position you informed. It is an honour to be part of your company. My name is Rohma Oktaviani, 20 years old and single, graduate this year with an Bachelor degree from Gunadarma University, majoring in Accounting, with 3.20 of GPA. I’am have a good computer skill with Accounting Software. I enclose my CV, copy of Ijazah and transcript, copy of Citizen Card, copy of MYOB Certificate, copy of ZAHIR Certificate, and recent photograph for your further consideration. Thank you for your attention .I look forward to hearing from you soon.        Sincerely Yours, Rohma Oktaviani CURRICULUM VITAE Personal Details Full Name        ...
Baca selengkapnya

II. Membuat Soal dan Jawaban

Soal Essay 1.       Apa yang dimaksud dengan etika profesi? Dan jelaskan fungsinya! Jawab: -           Etika Profesi merupakan suatu bidang etika terapan yang berkaitan dengan kewajiban etis mereka yang menduduki suatu posisi tertentu. -           Fungsi profesi adalah sebagai panduan bagi para profesional dalam menjalani kewajiban mereka memberikan dan mempertahankan jasa kepada masyarakat yang berstandar tinggi. Soal PG 1.       Bahasa yunani dari Etika (Etimologi) yaitu : a.        Ethos   b.       Mos c.        Mores d.       Benar semua 2.       Pengertian dari Etika Profesi Akuntansi yaitu : a.        Etika yang telah memperoleh izin dari mentri keua...
Baca selengkapnya

Enquiry Letter

ROHMA HOLDING COMPANY 01 Hos. Cokrominoto Street, Jakarta, JKT 10350, Indonesia Desember 14th , 2016 Authentic Steel Auck Ltd. 12, Gulshan Dhaka -1212 Bangladesh Dear Sir/Madam, Our company noticed that your company has long worked in the casted and imported steel and titanium. Your company also has 1350 employees in the field of casting of steel and titanium, with products such as Steel Plates, Die-Cast, Steel Pipes, and Steel Tubes. We are interested in ordering products from your company and we want to order steel pipes for the oil and gas of our company. The total length of the pipe around 3,2km for both oil and gas,   2,5m in diameter. Before we ordered the company I would like to ask some question about: 1. What material that used to make the pipes? 2. How many the length of each pipes can be ordered? 3. How the shipping contract and the time of shipping? For our cooperation between enterprises in order to create good cooperation, plea...
Baca selengkapnya