Complaint Letter (Service, Product, & Sanitary)
1. COMPLAINT LETTER ABOUT SERVICE Bekasi, Desember 12 th 2016 To : PT. Telekomunikasi Selular Jatimakmur, Pondok Gede Bekasi Dear Sir This letter is to complain about service I recently received from a PT. Telekomunikasi Selular customer service representative named Eva Rosdian. I called PT. Telekomunikasi Selular on November 14th to find out how to deal with a problem I’ve had with Modem Telkomsel Flash SU-9500U I have just bought. After I had been on hold for several minutes, Eva came on the line. I had to explain my problem to him several times because he did not seem to be listening and therefore asked me the same questions repeatedly. Eva put me on hold for several minutes, and then returned to say he could not help me. Needless to s...